Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using this Website in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Vancouver HVAC Pro, a division of Justyn Rook Contracting, a sole proprietorship operated by Justyn Rook ("we," "us," "our," or "the Company").

IMPORTANT: VANCOUVER HVAC PRO and Justyn Rook Contracting are sole proprietorships operated by Justyn Rook. All references to "the Company," "we," "us," or "our" include Justyn Rook as an individual. All liability protections, indemnification provisions, disclaimers, and limitations in these Terms apply equally to and protect Justyn Rook personally, in his individual capacity, and all personal assets.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, users, and others who access or use the Website.

2. Nature of Services and Content

2.1 Informational Purposes Only

ALL CONTENT ON THIS WEBSITE IS PROVIDED FOR GENERAL INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. Nothing on this Website constitutes professional contracting advice. Always consult with qualified professionals for your specific situation.

2.2 No Professional-Client Relationship

Use of this Website does not create any professional-client, contractor-client, fiduciary, or advisory relationship between you and Vancouver HVAC Pro or Justyn Rook Contracting.

2.3 Building and Safety Disclaimer

HEATING, COOLING AND VENTILATION WORK INVOLVES GAS, ELECTRICAL AND BUILDING CODE SAFETY CONSIDERATIONS. Information provided on this website or through HVAC IQ is not a substitute for a professional assessment of your home. Work on gas lines and gas appliances, electrical circuits, refrigerant systems, venting and combustion air must comply with the applicable BC codes and regulations, be permitted where a permit is required, and be performed by appropriately licensed or certified professionals. Improper HVAC work can cause carbon monoxide poisoning, fire, gas leaks, electrical hazards, water damage or equipment failure. Always obtain the required permits and a qualified professional's assessment before starting.

2.4 Additional Heating and Cooling Safety Disclaimer

EQUIPMENT SIZING, VENTING AND PERMIT REQUIREMENTS ARE SPECIFIC TO EACH HOME. Heat loss, duct condition, electrical capacity, venting routes, strata rules and municipal requirements vary significantly across properties in Metro Vancouver. Information on this website about equipment choices, sizing, efficiency, rebates or prices is general in nature and must not be used as a substitute for a site-specific load calculation and assessment by a qualified contractor. Rebate programs and their conditions change; confirm eligibility with the program administrator before you buy. If you smell gas or a carbon monoxide alarm sounds, leave the building right away and call emergency services from outside.

3. HVAC IQ (AI-Generated Content)

By using HVAC IQ or any AI features, you expressly acknowledge and agree that you use AI-generated content entirely at your own risk and will not rely on AI content for any decision without independent professional verification.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VANCOUVER HVAC PRO, JUSTYN ROOK CONTRACTING, JUSTYN ROOK (INDIVIDUALLY), OR ANY OF THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTRACTORS, INTERNS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

Our total aggregate liability shall not exceed CAD $100.00.

5. Intellectual Property

"Vancouver HVAC Pro," "HVAC IQ," and related logos and marks are trademarks of Justyn Rook Contracting. All content on this Website is protected by Canadian and international copyright laws.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

7. Contact Information

For questions about these Terms of Service, please contact us through our contact page.